Must know

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Shipping

I offer standard shipping with a tracking code.

It takes 1–3 business days to prepare an order for shipping.

Omniva parcel machine delivery is available in Lithuania, Latvia and Estonia. Please note that you cannot choose a particular parcel machine at checkout – I will send your parcel to the machine closest to the address you give me. If you would like a specific parcel machine, write to me at info@agdesign.lt after you place your order and I will send it there.

Delivery time varies – it depends on where you are. If it matters to you, please always ask.

URGENT shipping is also possible – get in touch with me if you need it.

Customs and any other duties are the customer's responsibility.

I do my best to send your order as soon as possible, but please understand that once the parcel has been dispatched, the shipping process is no longer in my hands. I will still do everything I can if any questions come up.

Returns and customs

If you would like to return a garment, please let me know as soon as you can — ideally within 7 days of delivery, so I can plan for it. Your legal right to withdraw from the purchase runs for 14 days from delivery and is not affected by this request.

Only agreed returns are accepted.

Accepted returns have to be sent back within 14 days of delivery.

Unclaimed parcels and orders are not refunded.

When a parcel is returned from a country outside the EU, a customs declaration is required, so an additional invoice for broker services will be issued.

Under shop policy, all duties and customs charges are paid by the buyer.

If you have any questions

e-mail: info@agdesign.lt
Tel.: +370 676 00008